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Terms of Service
Last updated: 9 October 2026
For patients
- You are chatting with an AI assistant on behalf of your clinic. It shares general care information and reminders; it does not diagnose, prescribe or replace your doctor.
- Please use it only for questions about your health and your clinic. Other requests will not be answered.
- AI replies can sometimes be wrong. Always follow your doctor's instructions, and take medicines only as your doctor prescribed.
- For anything serious, the assistant will connect you with the clinic team. In an emergency, call the clinic's emergency number or go to the nearest hospital.
- Reply STOP at any time to stop all messages.
For clinics
- You are responsible for the medical care of your patients, for the care instructions and medicine details you enter, and for responding to alerts.
- Add only patients who have agreed to receive WhatsApp messages from your clinic, and follow WhatsApp Business policies and Indian law.
- Plans are billed monthly as agreed. WhatsApp message charges from Meta are billed at cost. Prices exclude GST.
- Either party may end the service with 30 days' notice. On request, we export and then delete your clinic's data.
- The service is provided as is. To the extent the law allows, Calvatron's total liability is limited to the fees paid in the three months before a claim.
- These terms are governed by the laws of India, with courts in Coimbatore having jurisdiction.
Contact
business@calvatron.com